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How 1lucky Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our platform in eligible states.

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HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We use industry-standard encryption across every data exchange — from your initial login to payment confirmations via PayPal or Venmo. Sessions are protected with token-based authentication, and any device that hasn't been seen before triggers an additional verification step before account access is granted. Data retention periods follow applicable state law; we don't hold information longer than needed.

Encryption in Transit All data moving between your device and our platform is encrypted. This covers login, account updates, and every PayPal or Play+ transaction reference we process.

Cookie Controls We use session cookies to keep you logged in across devices and analytics cookies to improve load times. You can manage or reject non-essential cookies via the banner shown on first visit.

Data Retention Account records are kept for the period required under applicable state law. Once that window closes, personal data is deleted or anonymized unless a legal hold applies.

No Third-Party Sale We do not sell your personal data to advertisers or data brokers. Payment rail partners like Venmo and Play+ receive only what's needed to process your transaction.

What We Collect and Why It Matters

1lucky Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you register, we collect your name, email address, date of birth, and the state you're located in — because access depends on state law and eligible regions. During identity verification we may request a government-issued ID to confirm eligibility. When you fund your account using

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PayPal, Venmo, or Play+, we record transaction references and amounts; we never store full payment credentials on our servers. Device data — browser type, operating system, and session timestamps — helps us keep your mobile login secure and flag unusual activity fast. We also use cookies
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and similar tracking to remember your session so you don't have to log back in every time you switch from your phone to a desktop browser. Analytics data is collected in aggregate to improve the account flow, not to build individual profiles sold to third parties.
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You can request a full export of the data we hold on your account by contacting support through the channel listed below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Got a question about your data, want to update what we hold, or need to submit a deletion request? Three ways to get it handled — pick whichever fits your situation. We route privacy requests to a dedicated inbox so they don't get mixed in with general account questions.

Team online

Live Chat

Start a chat from your account dashboard. For privacy requests, type 'Data Request' at the start of your message so our team routes it correctly.

Email Support

Send your request to our support address. Include your account email and the specific data action you need — access, correction, or deletion.

Account Settings

Some preferences — like marketing emails and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy at 1lucky

These are the questions we actually get from account holders — about what we store, how long we keep it, and what you can do about it. If yours isn't here, live chat is the fastest path to a direct answer.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment method references — like a PayPal transaction ID — are logged but full credentials are never stored.

Yes. Email our support team with the subject line 'Data Access Request' and include your account email. We'll compile and send your data in a readable format within the timeframe required by applicable state law.

Submit a deletion request via live chat or email. We'll remove personal data that isn't subject to a legal hold or retention requirement under state law, and confirm when it's done.

We share only the minimum required to process your transaction — a reference ID and amount. We don't send browsing history, game activity, or marketing profile data to Venmo, Play+, or PayPal.

Session cookies keep your login active across your phone and desktop. Analytics cookies help us fix slow pages. You can reject non-essential cookies via the consent banner; session cookies are required for the account to function.

Yes. Your rights — including access, correction and deletion — depend on the state you're in. Residents of certain states have additional protections under local law, and we honor those where they apply.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How 1lucky Handles Your Personal Information

Data Handling, Cookies, and Account Security

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy at 1lucky

01 What personal data does 1lucky collect when I open an account?

02 Can I request a copy of all the data you hold on me?

03 How do I ask 1lucky to delete my account data?

04 Does 1lucky share my data with payment providers like Venmo or Play+?

05 How does 1lucky use cookies and can I turn them off?

06 Does state law affect my privacy rights on this platform?

Privacy Policy

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